We value the trust you place in us and recognize the importance of secure transactions and information privacy.

This Privacy Policy describes how Ecogadgets and its affiliates (collectively “Ecogadgets, we, our, us”) collect, use, share, or otherwise process your personal information through Ecogadgets website www.Ecogadgets.in, its mobile application, and m-site (hereinafter referred to as the “Platform”).

While you may be able to browse certain sections of the Platform without registering with us, please note that we do not offer any product or service under this Platform outside India.

Your personal information will primarily be stored and processed in India and may be subjected to data protection laws that are different from those that apply in the country in which you are located.

By visiting this Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to, the laws applicable to data protection and privacy.

If you do not agree, please do not use or access our Platform.

When you use our Platform, we collect and store the information you provide to us from time to time.

While you can generally browse the Platform without revealing your identity or any personal information, once you provide us with your personal information, you will no longer remain anonymous to us.

Wherever possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use a particular service, product, or feature on the Platform.

We may track your behavior, preferences, and other information you choose to provide on our Platform.

We use this information to conduct internal research on our users' demographics, interests, and behavior to better understand, protect, and serve our users.

This information may include the URL from which you have landed on our Platform (whether this URL is on our Platform or not), which URL you choose to visit next after visiting our Platform (whether this URL is on our Platform or not), your computer browser information, and your IP address.

We may collect personal information (such as email address, address, name, phone number, credit card/debit card, and other payment instrument details) from you when you set up an account on our Platform, transact with us, or participate in any event or contest on our Platform.

While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services) require registration.

We use your contact information to send you offers based on your previous orders and interests.

If you choose to post messages on our message boards, chat rooms, or other message areas, or leave feedback on the Platform or our social media handles, or if you use voice commands or virtual try and buy or similar features to shop on the Platform, we will collect that information as provided by you.

We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems, or for internal research and analysis as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information in a file specific to you.

We use your personal information to provide the products and services you request.

To the extent we use your personal information for marketing purposes, we will provide you with the ability to opt out of such uses.

We share your personal information with business partners for handling and fulfilling orders, enhancing the customer experience, resolving disputes, troubleshooting problems, helping promote a safe service, measuring consumer interest in our products and services, informing you about online and offline offers, products, services, and updates, customizing and enhancing your experience, detecting and protecting us against error, fraud, and other criminal activity, enforcing our terms and conditions, and as otherwise described to you at the time of information collection.

With your consent, we may have access to your SMS, Email, RCS instant messages, contacts in your directory, location, camera, photo gallery, and device information.

You understand that your access to these products/services may be affected if consent is not provided to us.

To continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about our users' activity on our Platform.

We identify and use your IP address to help diagnose problems with our server and to efficiently administer our Platform.

Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to participate in optional surveys conducted either by us or through a third-party market research agency.

These surveys may ask you for personal information, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behavior or history, preferences, and other such information that you may choose to provide.

The surveys may involve the collection of voice data or video recordings, the participation in which would be purely voluntary.

We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.

We use data collection devices such as "cookies" on certain pages of the Platform to help analyze our webpage flow, measure promotional effectiveness, and promote trust and safety.

"Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information.

We offer certain features that are only available through the use of a "cookie." We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests.

Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.

You are always free to decline/delete our cookies if your browser permits, although in that case, you may not be able to use certain features on the Platform, and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties.

We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes.

Google Analytics helps us understand how our customers use the site.

You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ .

You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .

You can also control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the services.

We may share personal information internally within Flipkart group companies, affiliates, related companies, and with other third parties for purposes of providing products and services offered by them.

These entities and affiliates may share such information with their affiliates, business partners, and other third parties for the purpose of providing you with their products and services and may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose your personal information to third parties including, but not limited to, sellers and business partners.

This disclosure may be required for us to provide you access to our products and services, for the fulfillment of your orders, for enhancing your experience, for providing feedback on products, to collect payments from you, to comply with our legal obligations, to conduct market research or surveys, to enforce our Terms of Use, to facilitate our marketing and advertising activities, to analyze data, for customer service assistance, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services.

We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.

We may disclose personal information to law enforcement agencies, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy, respond to claims that an advertisement, posting, or other content violates the rights of a third party, or protect the rights, property, or personal safety of our users or the general public.

We maintain reasonable physical, electronic, and procedural safeguards to protect your information.

Whenever you access your account information, we offer the use of a secure server.

Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access.

However, by using the Platform, users accept the inherent security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure.

Therefore, certain inherent risks regarding the use of the Platform will always remain.

Users are responsible for ensuring the protection of login and password records for their account.

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us.

We retain your personal information in accordance with applicable laws for a period no longer than is required for the purpose for which it was collected or as required under any applicable law.

However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to enable Ecogadgets to exercise its legal rights and/or defend against legal claims, or if required by law or for other legitimate purposes.

We may continue to retain your data in anonymized form for analytical and research purposes.

We take all reasonable steps to ensure that your personal information that we process is as submitted by you and, where necessary, kept up to date.

Any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) will be erased or rectified.

You may access, correct, and update your personal information directly through the functionalities provided on the Platform.

You may delete certain non-mandatory information by logging into our website and visiting the Profile and Settings sections.

You can also write to us at the contact information provided below to assist you with these requests.

You have the option to withdraw your consent that you have already provided by writing to us at the contact information provided below.

Please mention “for withdrawal of consent” in the subject line of your communication.

We will verify such requests from you before acting upon your request for withdrawal of consent.

However, please note that the withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use, and applicable laws.

In the event you withdraw the consent given to us under this Privacy Policy, such withdrawal may hamper your access to the Platform or restrict the provision of our services to you for which we deem that information to be necessary.

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy.

If you disclose to us any personal information relating to any third party(ies), you confirm and represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

You, while providing your personal information over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) to contact you through SMS, Email, RCS, instant messaging apps, call, and/or email for the purposes specified in this Privacy Policy.

Please check our Privacy Policy periodically for changes.

We may update this Privacy Policy to reflect changes to our information practices.

We will alert you regarding significant changes by posting the date our policy was last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.

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Grievance officer

Rakesh Sharma

Eco Gadgets Eservices Pvt. Ltd.

B-47, Sec. 63, Noida,

Gautam Budh Nagar-U. P 201301.

Contact us

Email: grievanceofficer@Ecogadgets.in

Time: Monday to Friday (10:00 AM – 06:00 PM)

Telephone No.: +91-9899834429

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Customer Support

You can reach our customer support team to address any of your queries or complaints related to the products and services by clicking the link, selecting your order and choosing support@ecogadgets.in option.